Early update for Quality Management
Neuhausen a. d. F.: Balluff GmbH, a leading provider for industrial automation in the area of sensor solutions and systems, has successfully updated their Quality Management to conform with ISO 9001:2015. This makes Balluff one of the first companies in their sector to advance from the previous 2008 version to the newest edition.
"Our customers appreciate our unrivalled Balluff quality. They are also very discerning and attentive to details. With this early certification for ISO 9001:2015 we underscore our own demands of Balluff quality and our understanding of it," explains Peter Dolderer, Corporate Quality Management Delegate at Balluff. The customer orientation of the family-owned company is fully exemplified here: the update to the quality management standard shows that Balluff consistently meets and even exceeds customer expectations.
In addition to the early decision for meeting the new standard, Balluff is also a trailblazer in terms of the size of the company: 16 locations were inspected and certified. The core team, which had to accomplish their goal on a global basis, employed deft task distribution to achieve a pinpoint landing as the project was concluded. Essential contributing factors were regular communication within the team and the construction of a global communication network. Michael Unger, Managing Director at Balluff, is proud that "Everyone involved in the company takes quality to heart."
"Here we set the direction in our market," emphasizes Christian Mair, Director of Corporate Quality and Environment at Balluff. "Our quality excellence has now been confirmed by a third party. This early certification is being positively perceived by our customers. Here also we support our customers in an advisory capacity and learn from each other."
In contrast to the previous version, the updated quality management standard sets new priorities which represent a response to the increasing complexity and networked nature of the global market. For example, management and communication culture are emphasized. In addition to knowledge documentation and qualification the interests of various partners such as customers, suppliers, employees etc. are more strongly considered and addressed.
Quality is an anchor point of Balluff corporate values. With production and development at nine locations around the world and sales location in another 61, the family-owned company makes a global quality promise that it keeps across its entire sales, logistics and service network in every market. Numerous strict testing and standards such as ISO 9001:2015 assure the consistently high level of product quality.
Christian Mair, Director of Corporate Quality and Environment at Balluff, is proud of the early certification.
About the company Balluff
Balluff was founded in 1921 in Neuhausen a.d.F. It employees 3,000 people worldwide and represents innovative technology, quality and maximum customer orientation. As a leading provider for industrial automation, the family-run company offers a full range of high-quality sensor-, networking- and identification systems. 2015 sales for Balluff GmbH were around €366 mil. In addition to the central headquarters in Neuhausen in the Filder region, Balluff has production and development sites around the world, as well as 61 international subsidiaries and representative offices. This guarantees that customers have fast availability of the products, high application assistance and perfect service directly on-site – worldwide.