Service & Support
Find technical documents and ask support questions - Your satisfaction is our goal!
Are you looking for product changes to hardware, software, or firmware, technical aspects, or simply have a question about the product? Our goal is to provide you with the best possible support in using our products.
Simply enter an order code or any term in the search field and filter by post categories if desired.
Send us your questions here for the quickest direct support
Do you have a technical support question, a sales question or want to report a complaint or request a repair or return? Choose the best option below to contact our teams.
The multi-download:
Download product files easily at once
Individual and uncomplicated download of all product downloads such as manuals, product views and data sheets for your Balluff products
24h availability of downloads
Save time by entering one or more order codes at once
Exclusively available with My Balluff account


Technical Support on YouTube: Knowledge Made Easy
Practical and easy‑to‑understand support for Balluff products.
Learn step by step how to efficiently integrate our products into your applications.
Compact videos instead of extensive documentation.
Available around the clock.
Ideal for quick problem‑solving and getting started with new technologies.
Try our product guides
Are you looking for the right sensor for your application, but unsure about the best choice? We will be happy to support you with our product guides. In just a few steps, we will guide you through our comprehensive product range and determine the ideal product selection for your requirements.
More services
Discover more information and services about Balluff and our products.
Event calendar
Visit us at our trade fairs and events around the world.Do you have general questions about Balluff? Contact us here.
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General contact informationBalluff Automation Malaysia Sdn Bhd
- [email protected]
- +60 3-8602 9833 / +60 3-7664 9202
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Unit No. 2 & 3, Block B, Level 7, One City USJ,
Sky Park, Jalan USJ 25/1,
USJ 47500 Subang Jaya, Selangor, Malaysia
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Technical customer service
- [email protected]
- +60 3 8602 9833
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Our service hours are:
Monday – Friday: 9am till 6pm
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Internal sales department
- [email protected]
- +60 3 8602 9833
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Our service hours are:
Monday – Friday: 9am till 6pm
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Contact form
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Destination:
Balluff Automation Malaysia Sdn Bhd
Unit No. 2 & 3, Block B, Level 7, One City USJ, Sky Park, Jalan USJ 25/1, USJ 47500 Subang Jaya,
Selangor, Malaysia