Procedure of return of goods
- Select the appropriate cause for return of goods and acknowledge the gerneral terms and conditions.
- Send the form to us by using the automatic sending function within the form.
- Once we receive the information, we will check the transaction and send you the transaction number (service ID) and the shipping documents.
- Pack the goods appropriately and enclose the return form with a description of the defect, if applicable, and the declaration of no objection to the shipping package. Send the goods back to us with sufficient postage.
- As soon as the goods have been viewed and received by Balluff, you will receive a confirmation of receipt.