Strategy for success: We focus entirely on our customers.
What do our customers value most about us? The high quality and reliability, the commitment of our employees and the partnership between the company and its customers. These are the foundations for the long-term relationships with our customers.
To us, customer relations also means listening to the customers very carefully and understanding them so that we can fulfill their wishes and requirements. Being there for the customer, ideally wherever they are, whether it is in Singapore, Spain or Argentina. And partnering with the customer, either in day-to-day business or in the development of customized solutions. Six strong values guide us.
Treating the environment with respect and working in a manner that conserves resources is quite natural for us. But there is another aspect of sustainability that is very important to Balluff: Our company plans with foresight – and has been doing so for four generations.
Solidity is our basis: We are a financially independent family company. This allows us to offer our customers and employees long-term and sustainable prospects. Our strategies are always future-oriented – in terms of product quality and technological development, economy and efficiency, but above all in terms of the people in our company.
We owe our leading position in industrial automation to our employees. That is why we do everything to provide them with the best possible working environment. An environment in which they can participate and contribute to the success of the company with their commitment, wellness and work-life balance. This includes extensive training and development opportunities and numerous benefits. More information can be found on our career site.
Our word is our bond. You can notice this in many obvious details such as the exact conformity to customer requirements and agreed deadlines and our superior 24 hour/7 days a week service.
Most importantly, however, we realize how much depends on our products and solutions. That is why each of our employees works with the utmost professionalism and reliability.
We won't stop until the problem has been solved or the customer is completely satisfied. That is something you can rely on!
"Balluff sets standards" – that is our claim, which we consistently implement in every division: Because consistently high product quality in accordance with current standards was not enough for us, we created our own standards that go beyond the standard. In our own test laboratories we ensure that these standards are adhered to consistently.
You will also find these same quality standards in our consulting, logistics and services. Because we offer the best training to our employees, are involved in various standardization committees and are one of the first in our industry to be ISO 9001:2015 ceritified. We are entirely committed to quality.
Balluff has always been a very open company. In 1971, the first step towards internationalization took place with a branch in Austria. At the beginning of the 80s, Balluff was the first and – for a long time – the only sensor manufacturer with its own production facilities in Brazil.
To repeatedly open up new prospects to our customers and employees, we have created a working environment at Balluff that is characterized by openness: We are curious about the needs and desires of our customers, always welcome challenges and new ideas and respond flexibly to change. For us, this is not just the best basis for innovative solutions. It is the only true one.
Our employees have passion for the development and production of our products and solutions. They happily invest their energy, expertise and passion. Because they know that the products and processes of our customers will become even more functional, efficient and accurate as a result. And they can be proud of contributing to our customers' success.
Competition is usually tough in our customers' industries. Together, we achieve an advantage in automation – with future-oriented, advanced technology concepts that make your processes more efficient and lead to better results.
As a leader and enabler we are instrumental in advancing issues such as Industry 4.0 and efficiently putting them into practice. We are innovating automation!