New features and improvements to My Balluff and the webshop
Balluff is continuously working to improve the convenience and ease of use of our webshop. Here are the most recent changes.
Proactive reference to existing offers
In order to provide you with the best possible support and information, we have activated a new notification function for existing offers. By entering an order code in the shopping cart, suitable offers will be suggested to you and you can place an order directly.
We show you this notification when you:
Enter the order code in the search and click on the shopping cart symbol
Click on the shopping cart symbol in the product finder
Click on the shopping cart symbol on the product detail page
Enter the product via the shopping cart search
Click on the "Add to shopping cart" button in the favorites list or in the comparison list
Edit your order via My Balluff
You have already placed your order and would like to change something afterwards? No problem with My Balluff! Simply click on the edit button in the order overview and edit quantities, add further products, or change/add the customer material number.
Our product portfolio - now even clearer!
Thanks to the new, improved product structure, you can now find the right Balluff solution quickly and efficiently with just a few clicks.
Do you need a different length or diameter of your selected product? No problem, you can simply change this parameter within the configuration.
With the new product guide, you can now find the right sensor for your application even faster!
Are you looking for the right sensor for your application, but unsure about the best choice? Our product guide will be happy to help you. In just a few steps, we will guide you through our comprehensive product range and determine the ideal product selection for your requirements.
BTL KMAT express production
Do you urgently need a replacement displacement transducer that is customized for you? No problem, take advantage of our offer of express production within 24-48 hours!
All displacement transducers for which we can generally offer you express production are specially marked.
The Balluff Engineering Tool is now available free of charge! Access it now and configure IO-Link devices quickly and easily.
The Balluff Engineering Tool enables manufacturer-independent and central commissioning, configuration and parameterization of IO-Link devices according to the IO-Link standard for sensors and actuators.
Your advantages at a glance:
Simple operation
Faster commissioning
Shorter maintenance times
And best of all - from now on you will receive the Balluff Engineering Tool completely free of charge, take advantage of the benefits today and get your free software.
Do you already benefit from the advantages of multiple packaging?
Are you looking for a reliable, robust and inexpensive inductive sensor? Then you will find what you are looking for with our new inductive series.
Your advantages at a glance:
Available in the most common designs M8x1; M12x1 & M18x1, each in a long and a short length
Compact and space-saving design
Save valuable time during unpacking and assembly
Reduce plastic packaging material by simply removing it from our multiple packaging (25 pieces per box)
If you need a quantity that cannot be divided by 25, remain flexible and receive the rest as individually packed sensors.
Benefit from multiple packaging now:
Quickly find the right solution with the camera selector and lens calculator
With our new camera selector and lens calculator you can easily find the perfect components for your vision system. These tools are now integrated on our website and help you to select the right camera components and accessories with ease. Discover the world of machine vision - now on our website!
Improvement of the confirmation of receipt
If you do enough little things right, great things can happen - which is exactly why we created the following "little" improvement:
From now on, you will always receive an order receipt confirmation immediately after your order is received. For items that cannot be confirmed immediately, you will receive the information about the delivery date as soon as possible afterwards.
For you as a Webshop & My Balluff user, the confirmation of receipt is immediately made available in your order history in My Balluff for display and download.
Now live - our new RFID configurators!
With our new entry-level configurator, we would like to offer even inexperienced users in the field of RFID technology the opportunity to put together their own individual system.
For each question, the user receives the necessary information to be able to answer the questions with the best certainty and also to improve his own know-how. But also our professional configurator got some improvements and a facelift.
Discover our improved website search
The new website search now provides you with context-specific results!
Are you looking for an order code or a type code? We provide you with direct product comparisons, quick downloads, price and availability information and all without leaving the results page.
Or are you looking for technologies such as RFID, IO-Link, Wireless or Inductive? Customized results pages guide you to your destination.
My Balluff: New feature – Self-service continues to expand
With this new Tab in My Balluff, you are always informed about the current open invoices/bills.
Faster, easier, more efficient - Balluff always has your expectations in focus - discover our new checkout process.
The Balluff ordering process was too long for you? No problem, our new checkout process saves you valuable time and is even clearer.
Improved order search in My Balluff
From now on, you can also find all your orders by searching for the sales order number, purchase order number, customer material number or the order code of the product.
Webshop: Risk reduction through a Webshop Offline Mode
IT security is a journey - a permanent adaptation to the evolution of attack vectors.
We are proud of our cyber security specialists and feel safe, but in line with the motto: "IT security is not the sole responsibility of security teams - it is a collaborative effort.", we from the e-commerce department also wanted to do our part in case of emergency.
In the unlikely event of an outage due to a cyber attack or other unforeseeable failures, we have developed an offline mode for the webshop that allows you to continue ordering even in such situations.
We will keep you informed if we are in offline mode.
Thus, the webshop is always safe and ready for you at any time.
Finding what you need even faster: search and order easily with your internal customer material number
You want to search and find the Balluff components you need easily and quickly with your personal internal material number? No problem! Whether you are searching on our website or browsing through our webshop, rest assured that if your customer material number is registered, you can easily find the right Balluff product by just entering it.
You have internal order numbers but can't find a result?
Please send us your list with your internal order number and our Balluff order code or long description to [email protected] and we will immediately take care of the integration.
Set up availability notifications right on product detail pages
Let’s say you find a product that fits your needs, but it is currently not in stock. If you are logged into your My Balluff account, you can activate an availability notification with one click. If you don’t have a My Balluff account, click the button and enter your email address. When the product is available for delivery again, it will send you an email automatically. That way, you don’t have to take the time to check again and again to see whether the product you wanted is in stock.
Quick access to matching accessories
Thanks to this new function, which opens automatically when you add a product to your cart or when you click the “Recommended accessories” tab on a product detail page, you can see compatible accessories available for your Balluff product. From cables to reflectors to power supplies to product-specific mounting systems, you will quickly find the accessories you need.
Discover the one-click "Buy Now" function
If you know exactly what you need, you don't have to go through the standard ordering process. Once you are logged into your My Balluff account, clicking the "Buy now" button takes you directly to the checkout page.
We have launched the Balluff webshop in China
As a global player, it is our goal to provide our customers worldwide with our automation solutions quickly and easily. Balluff is pleased to announce that our webshop is now available to our customers in China.
Access to multiple accounts with only one login
If you own or manage multiple customer accounts, we can set them up so you can easily switch between accounts without managing multiple credentials and logging out each time.
If you would like to use this function, use the Sales contact form and select the subject, MyBalluff/Webshop/Account/. Give us some information about the additional company account(s) you would like to manage, and we will take care of it for you.
GOOD NEWS: Use our "Immediate availability" checkmark to find available products fast
The current component shortage has us all in its grip! Balluff makes this easier to manage by showing a green checkmark next to products that are currently in stock and immediately available. Click the “Immediately available” filter in the product selector sidebar to only see products that are in stock.
Select suitable product variations on a product page
For example, you have found a cable with the right number of wires, jacket material, and connectors, but realize that you need a 5 m length instead of 2 m.
Use the dropdown on the product detail page to select from the available cable lengths. That way you don’t have to search through the full list to find the matching cable in a different length.
My Balluff: Manage and authorize user accounts as you wish
With an admin account, you are able to manage your employee accounts and assign different permissions, including choosing the payment method, setting a maximum monthly order volume, and other My Balluff functions.
Easily share contents of your shopping cart, comparison list and favorites list
By clicking the share icon, you can easily share the contents of your shopping cart, comparison list or favorites list with colleagues. For example, share the shopping cart items with your buyer, who can then immediately take the list and complete the ordering process.