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Balluff GmbH, a German company, and its affiliated companies (hereinafter “we”) are delighted that you are visiting our website and that you have shown an interest in our company. The protection of your personal data is very important to us.

Using the information below, we want to inform you about the processing of your personal data when you visit our website. All data processing that takes place within our website observes the provisions of applicable statutes, particularly the European General Data Protection Regulation (“EU-GDPR”), the German Federal Data Protection Act (“BDSG-new”), and Thailand’s Personal Data Protection Act (“PDPA”).

1. Who is responsible for data processing and whom can I contact?

The “responsible body” within the meaning of the EU-GDPR may be reached at:

Balluff GmbH
Schurwaldstraße 9
73765 Neuhausen a.d.F.
Germany
Attn: Data Protection Commissioner
Phone +49 7158 173-0
Fax +49 7158 5010
balluff@balluff.de
www.balluff.com

The responsible body within the meaning of the PDPA may be reached at:

Balluff (Thailand) Ltd.
40 Bangna Complex
4th Floor
Soi Bangna Trad 25
Bangna Nua, Bangna
Bangkok 10260 Thailand
Attn: Data Protection Commissioner
Phone +66 (0) 2-361-9141
Fax +66 (0) 2-361-9141-111
sales.th@balluff.co.th
www.balluff.com

Further information can be found in the legal notice (Imprint).

Should you have any questions, suggestions, or complaints, please contact our corporate Data Protection Officer by sending an e-mail to dataprotection@balluff.com or a letter addressed to the Data Protection Commissioner to the relevant postal address above.

2. Processing of personal data when visiting our website

Personal data is data that can identify you, whether directly or indirectly, e.g. your name, address, e-mail address, account details, or date of birth.

When using the website for information purposes, i.e. when you do not register or otherwise submit information to us, we collect the usage data which is gathered by the web analysis service used by us, Google Analytics. What data is collected by Google Analytics, how it is used, and how you can control that collection and usage are each explained at policies.google.com/technologies/partner-sites. This data is collected [in order to interact with our customers, including to provide them services and information, under Art. 6, Para. 1, let. f of the EU-GDPR or PDPA section ***]. If this data is not collected, users may notice decreased functionality of our website or quality of our services. You can find more information about this, particularly with regard to your rights, in Point 5.

Apart from the use of our website for purely informative purposes, we offer different services which you can use if you are interested and for which you voluntarily disclose your personal data.

More information can be found in the additional Points below.

3. Legal basis

In those circumstances when we obtain consent from a data subject for the processing of the data subject’s personal data, Art. 6, Para. 1, let. a of the EU-GDPR and Section 19 of the PDPA serve as the legal basis or legitimate objective for this data collection. For the processing of personal data that is required for the fulfillment of a contract with a contracting party who is the data subject, Art. 6, Para. 1, let. b of the EU-GDPR and Section 24(3) of the PDPA serve as a legal basis or legitimate objective for data collection. This also applies to processing operations that are required for the implementation of precontractual measures. Insofar as the processing of personal data is required for the fulfillment of a legal obligation to which our company is subject, Art. 6, Para. 1, let. c of the EU-GDPR and Section 24(6) of the PDPA serve as the legal basis or legitimate objective for data collection. For cases where vital interests of the data subject or another natural person make necessary the processing of personal data, Art. 6, Para. 1, let. d of the EU-GDPR and Section 24(2) of the PDPA serve as the legal basis or legitimate objective for data collection. If the processing is required to safeguard the legitimate interest of our company or a third party, and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, then Art. 6, Para. 1, let. f of the EU-GDPR and Section 24(5) of the PDPA shall serve as the legal basis or legitimate objective for the processing. More information can be found in the individual features of our website.

4. Use of cookies

Cookies are used on this website. A cookie is a small text file that can be stored on your computer when you visit a website. Cookies are generally stored in order to offer users additional features on our website.

Our website uses transient cookies and persistent cookies, the scope and operating principles of which are explained below.

4.1 Transient cookies

Transient cookies are automatically deleted when you close the browser. They include, in particular, session cookies. They save a so-called session ID that can be used to assign different queries from your browser to the joint session. As a result, your computer can be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.

4.2 Persistent cookies

Persistent cookies are not deleted when you log out or close the browser. Instead, persistent cookies are automatically deleted after a specified time, which may vary depending on the cookie. You can also delete the cookies in the security settings of your browser at any time.

You can configure your browser setting according to your wishes and refuse the acceptance of third-party cookies or all cookies. Click on the “help” or “settings” feature in your browser if you want to find out more about this.

Please note that you may not be able to use all features on our website during subsequent visits if you block or delete cookies.

We use cookies in order to be able to identify you for subsequent visits if you have an account with us. Without the use of cookies, you will have to log in each time you visit our website.

Flash cookies used are not collected by your browser, but by your flash plug-in. We also use HTML5 storage objects that are placed on your computer or end device. These objects store data on your device itself, which is retained irrespective of the browser used by you, and have no automatic expiration date. If you do not want to allow the processing of flash cookies, you have to install a corresponding add-on, e.g. BetterPrivacy for Mozilla Firefox or the Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by setting your browser to privacy mode. We also recommend you manually delete your cookies and the browser history on a regular basis.

More information about the cookies can be found here.

5. Use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (Google), which uses cookies. The information generated by the cookie about your usage of this website is generally transferred to a Google server in the USA and stored there. Google shall use this information on behalf of the operator of this website in order to evaluate your usage of the website, compile reports about the website activities, and to provide further services to the website operator associated with the website and Internet usage. For more information on how Google uses your data, see the description in Point 2, above.

You can prevent the storage of cookies with a corresponding setting on your browser software; however, please note that with this setting you may not be able to fully use all features of this website. You can also prevent the collection of data generated by the cookie and related to your usage of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available under the following link: tools.google.com/dlpage/gaoptout.

This website uses Google Analytics with the extension "anonymizeIp()". This means that IP addresses are only processed further in abbreviated form to prevent them from being directly linked to a particular individual. If a personal connection can be made from the data collected about you, it is rejected immediately, and the personal data is deleted promptly.

We use Google Analytics in order to be able to analyze and regularly improve the usage of our website. Using statistics gathered by Google Analytics, we can improve our service offerings and make our website experience more interesting for users. The legal basis or legitimate objective for the usage of Google Analytics is Art. 6, Para. 1, Clause 1, let. f of the EU-GDPR and Section 24(5) of the PDPA.

This website also uses Google Analytics for the analysis of visitors across multiple devices, which is done using a user ID. You can prevent the storage of cookies with a corresponding setting on your browser software. However, please note that in this case you may not be able to use all features of this website.

You can also prevent Google from collecting your data in conjunction with Google Analytics by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout.

You can prevent the collection of your data by Google Analytics on this website by clicking on the link below. An opt-out cookie is placed on your browser that prevents the collection of your data in the future when you visit this website:

Deactivate Google Analytics

More information about the terms of use of Google, as well as Google's privacy statement, can be found at:

Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
Terms of Use: www.google.com/analytics/terms/gb.html
Privacy statement: policies.google.com/privacy.

5.1. Google Tag Manager

Google Tag Manager is a solution with which we can manage so-called website tags via a single interface (and, e.g., integrate Google Analytics, as well as other Google Marketing services, in our online offerings). The Tag Manager itself (which implements the tags) does not process any personal data of users. You may refer to the following information on Google services with respect to the processing of users’ personal data. Usage Guidelines: policies.google.com/terms.

5.2. Google Universal Analytics

We use Google Analytics in the form of "Universal Analytics". "Universal Analytics" describes a procedure of Google Analytics that conducts user analysis based on a pseudonymous user ID. Thus, a pseudonymous user profile is created with information from the usage of different devices (so-called "cross-device tracking").

6. Other features and offers of our website

Apart from using our website for purely informative purposes, we also offer different services that you can use if you are interested. For this purpose, you generally must provide personal data, which we use to provide the respective service and for which the principles of data processing apply.

Sometimes we use external service providers to operate our website and the associated processes. We observe the requirements of Art. 28 of the EU-GDPR and § 62 of the BDSG-new. In addition, we will monitor and expect to observe future regulations of third-party processers under the PDPA. We enter contracts with third-party processers on the processing in accordance with stipulations and instructions, which ensures that your personal data is processed only for specific purposes and not disclosed.

If your data has to be processed by a provider in a third country (countries without corresponding data protection law), that processing is protected by international contracts that adhere to European requirements, such as the GDPR.

Information on these contractual guarantees is available from the Data Protection Commissioner on request.

Our website also uses features of other service providers. If you use these features, you are redirected to the website of that service provider in order to use the features. You are informed accordingly before being redirected. In order to learn about the protection of your data by these providers and their websites, you can view the websites’ respective privacy statements. As the services provided on these websites are made under their own name and for their own purposes, Balluff is unable to influence what happens to your data on these websites. Accordingly, we cannot assume responsibility for the use of websites or services provided by these companies.

6.1 Contact form

On our website, we also offer you the opportunity to contact us directly. When contacting us by e-mail or using our contact form, the data submitted by you (your e-mail address, name, and telephone number) is saved by us in order to respond to your queries. We shall delete the data generated in conjunction with this after its storage is no longer required, provided that no legal retention periods prevent us from deleting it.

The legal basis or legitimate objective for the processing of your personal data is Art. 6, Para. 1, let. A of the EU-GDPR and Section 19 of the PDPA, and, provided the prerequisites are met, Art. 6, Para. 1, let. B of the EU-GDPR.

6.3 Use of chat feature

If you want to receive direct information or help on our products, services, or other information about Balluff, you have the option to contact us directly and quickly via the Chat feature on our website during certain time windows. To take part in the live chat, we require your name and e-mail address. The legal basis or legitimate objective for this data processing is Art. 6, Para. 1, let. f of the EU-GDPR and Section 24(5) of the PDPA. Our "interest" pursuant to the EU-GDPR and PDPA is in order to communicate with respective users by online chat. If you share other personal data with us during the live chat, this information is provided on a voluntary basis.

We delete the data generated in conjunction with this after its storage is no longer required, provided that no legal retention periods prevent us from deleting it.

6.4 Use of social media icons

We have configured social media icons on our website. You can reach the following social media platforms with a simple mouse click: Facebook, YouTube, Twitter, and LinkedIn. When you visit our website, in principle no personal data is forwarded to the providers. You can recognize the providers of the platforms by the logo. We give you the option to reach their website directly via the icon in Balluff posts.

We have no influence on the collected data and data processing methods nor are we aware of the full extent of the data collection, the purposes of the processing, and the storage periods. We also have no information on the deletion.

By clicking on the icon, we give you the option of obtaining information from Balluff on the respective platform. The legal basis or legitimate objective for the usage is Art. 6, Para. 1, Clause 1, let. f of the EU-GDPR and Section 24(5) of the PDPA.

Below you can find the addresses of the social media platforms where you can view their privacy statements.

6.5 CAD drawings/3D models

On our website, we offer you the option of downloading CAD drawings/3D models. To this end, we utilize the service of the external provider CADENAS GmbH, to whose website you are redirected. The personal data that you disclose on this occasion is further processed by CADENAS GmbH. You can find information about the processing by CADENAS GmbH in its privacy statement.

6.6 Career portal

Our website informs you about all vacancies in Balluff. You can also apply directly for these jobs on our website. We use the portal of the external provider Haufe Service Center GmbH (Umantis), to whose site you are automatically redirected.

Information on data protection within the framework of your application is regulated separately and accessible via our job portal site.

6.7 Integration of YouTube videos

1) We have embedded YouTube videos in our online offer, which are stored on www.youtube.com and can be played directly from our website.

2) When you visit the website YouTube is informed that you called up the corresponding subpage from our website. YouTube also collects the following data:

  • IP address
  • Date and time of request
  • Time zone difference to Greenwich Mean Time (GMT) 
  • Content of the request (specific page) 
  • Access status/HTTP status code 
  • Data volume transferred
  • Website from where the request has come from
  • Browser
  • Operating system and its interface
  • Language and version of browser software.

This occurs irrespective of whether YouTube provides a user account, via which you are logged in, or if there is no user account. If you are logged into Google, your data is assigned directly to your account. If you do not want the data to be assigned to your YouTube profile, you have to log out before activating the button. YouTube saves your data as usage profiles and uses them for advertising, market research, and/or the needs-based design of its website. Any such analysis is conducted (even for users who are not logged in) for the provision of appropriate advertising and in order to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must submit the objection to YouTube.

3) More information about the purpose and scope of the data collection and its processing by YouTube can be found in YouTube’s privacy statement. There you also obtain further information about your rights and setting options for the protection of your privacy: policies.google.com/privacy. Google also processes your personal data in the USA.

6.8 Integration of Google Maps

1) We use Google Maps on this website. This means that we display interactive maps directly in the website and facilitate the convenient use of the map function.

2) When you visit the website, Google is informed that you called up the corresponding subpage from our website. Google also collects the data listed under Point 6.8(2). This occurs irrespective of whether Google provides a user account and whether you are logged in. If you are logged into Google, your data is assigned directly to your account. If you do not want the data to be assigned to your Google profile, you have to log out before activating the button. Google saves your data in your usage profile and uses the data for advertising, market research, and/or the needs-based design of its website. Any such analysis is conducted (even for users who are not logged in) for the provision of appropriate advertising and in order to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must submit the objection to Google.

3) More information about the purpose and scope of the data collection and its processing by Google Maps can be found in Google's privacy statement. There you may also obtain further information about your relevant rights and setting options for the protection of your privacy: policies.google.com/privacy. Google also processes your personal data in the USA.

7. Use of retargeting tools

We use so-called retargeting technology on our website. We use retargeting in order to categorize website visitors into user groups. The legal basis or legitimate objective for the processing is Art. 6, Para. 1, Clause 1, let. f of the EU-GDPR and Section 24(5) of the PDPA.

7.1 Facebook retargeting

So that we can use relevant news and ads on Facebook – and in order to measure our marketing success, we have installed the Facebook pixel on our sites – and thus the retargeting/remarketing tool of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you visit our website and accept marketing cookies, a direct connection is established between your browser and the Facebook server via the Facebook pixel code. Facebook receives information that you visited our page with your IP address. This means that Facebook can assign the visit to our sites to your user account. We do not receive any information about the content of the data transferred nor about its use by Facebook. And we are unable to assign this data to you as a person. More information about options for protecting your privacy on Facebook can be found in the privacy statement of Facebook online at www.facebook.com/about/privacy/. You can manage which content and information you share by using Facebook via the "Activity log" tool or by downloading it from Facebook via the "Download your data" tool.

If you want to deactivate retargeting via Facebook for your browser, please use the opt-out function in the cookie settings.

7.2. Google AdWords Conversion

We use Google AdWords in order to draw attention to certain offers using ads on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. In so doing, our aim is to show you ads that are of interest to you, make our website more interesting for you, and achieve a fair calculation of advertising costs.

This advertising media is delivered by Google via their "Ad Server". We use Ad Server cookies through which certain parameters can be measured for their performance, like insertion of ads or clicks by the user. If you reach our website from a Google ad, a cookie is stored by Google AdWords on your PC. These cookies generally lose their validity after 30 days and are not intended to identify you personally. When this cookie is used, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions), as well as opt-out information (marking that the user no longer wishes to be contacted), are generally saved as analysis values.

These cookies allow Google to recognize your Internet browser. If a user visits certain pages of the website of an AdWords customer, and the cookie stored on his computer is not yet expired, Google and the customer are able to recognize that the user has clicked on the ad and has been redirected to this page. A different cookie is assigned to every AdWords customer. Cookies cannot be tracked via the websites of AdWords customers. We do not collect and process any personal data in the stated advertising measures. Google only provides us with statistical analyses. On the basis of these analyses, we are able to recognize which of the advertising measures used are particularly effective. We do not receive additional data from the use of advertising media. Moreover, we are unable to identify user using this information.

Owing to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further processing of the data that is collected by Google through the use of this tool, and we therefore inform you according to the level of information known: With the integration of AdWords Conversion, Google receives information that you called up the corresponding page of our website or clicked on one of our ads. If you are registered for a Google service, Google may assign the visit to your account. Even if you are not registered with Google or not logged in, there is the possibility that the provider finds out and saves your IP address.

You can prevent the participation in this tracking process in different ways: a) with a corresponding setting in your browser software, particularly the rejection of third-party cookies, which means that you do not receive any ads from third-party providers; b) by deactivation of cookies for conversion tracking by setting your browser so that cookies are blocked from the domain "www.googleadservices.com", which setting is deleted when you delete your cookies; c) by deactivation of the interest-related ads from providers, which are part of the self-regulation campaign "About Ads", via the link www.aboutads.info/choices, which setting is deleted when you delete your cookies; d) or by permanent deactivation in the browsers Firefox, Internet Explorer, or Google Chrome under the link www.google.com/settings/ads/plugin. Please note that in this case you may not be able to use all features of our website.

The legal basis or legitimate objective for the processing of your data is Art. 6, Para. 1, Clause 1, let. f of the EU-GDPR and Section 24(5) of the PDPA. More information about data protection at Google can be found here: www.google.com/intl/en/policies/privacy and services.google.com/sitestats/en.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at www.networkadvertising.org.

8. Duration of storage

We only store your personal data for as long as is required for the intended purpose of data collection, or as required by law. The data is only stored beyond this period if this is required according to applicable law, including the laws, rules, or other regulations of the European Union or a member state of the European Union, to which we are subject. More information can be found in the individual features of our website.

9. Objection to processing of your data or revocation of consent

If you gave your consent for the processing of your data, you can revoke it again at any time for future effect. You can send your notice of revocation to sales.th@balluff.co.th Please note that we may be legally bound to continue to store the data despite receipt of the objection or cancellation.

You can object to the processing of your personal data for advertising purposes at any time. The contact details for our Data Protection Commissioner, to whom such objection can be made, can be found under Point 1.

10. Your rights

If your personal data is processed, you are a data subject within the meaning of the EU-GDPR and the PDPA, and you have the following rights vis-a-vis the responsible body:

  • Right of access
  • Right of rectification or erasure
  • Right of limiting the processing
  • Right of objection to the processing
  • Right of data portability

You have the right to file a complaint at any time with the data protection supervisory authority about the processing of your personal data by us.

11. Changes to the privacy statement

Due to the dynamic development of the Internet offer and possible legislative amendments, it may be necessary to adapt our privacy statement from time to time. Therefore, you should always take note of the current version of our privacy statement.

 

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