Products
Product discontinuation
A regulated and transparent process
The discontinuation of discontinued products is subject to a regulated process at Balluff. As a customer, you will be informed at an early stage and kept up to date throughout the entire period so that the changeover to new technologies is smooth and easy.
The steps in detail:
- In March of each year, the products that are due to expire are announced and possible alternative products are suggested. If you as a customer are affected, you will be notified by e-mail.
- You will then receive a notice of product discontinuation on all quotations, order confirmations and invoices.
- On our website, you will find the discontinuation information in the product finder directly on the product detail page.
- You have 12 months between the announcement and the last opportunity to order. This means you have 12 months to switch to a suitable alternative or to place your last order.