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Innovative solutions for every application

Every industry has its own challenges. The solutions for this must meet individual specifications. They must be suitable for use in areas at risk for explosion, under high temperatures or in a raw environment.

Balluff ensures that you will get the best technical solution for all of your tasks. And that it meets all your requirements with maximum precision. From object detection to linear position and fluid measurement, from error proofing to Industrie 4.0 applications. Use our know-how and be advised by our experts.

We're happy to assist you with our expertise.

Our products are precisely tailored to your needs as are our services. For fast commissioning, optimum process flows and the greatest possible planning security and efficiency. Would you like advice on products and services? Tailor-made solutions? Expert know-how on site? We offer it all. Competent, uncomplicated and entirely according to your specifications.

If you have questions, contact our technical sales team:	Use our technical service for:
Products and applications Product availability Competitive conversions Technical documentation Successor products, replacement types Projecting	Commissioning Error search Maintenance and repairs Claims and returns Spare parts

If you have questions, contact our
technical sales team:

Use our technical service for:

Products and applications
Product availability
Competitive conversions
Technical documentation
Successor products, replacement types
Projecting

Commissioning
Error search
Maintenance and repairs
Claims and returns
Spare parts

RMA procedure process

To return products, an RMA form is required. This form and the guidelines can be downloaded from our homepage at www.balluff.dk/rma.
You may fill out the RMA form online. Open the PDF in your browser or open it using Adobe Reader and transmit it to us electronically via e-mail using the „Send“ button found in the form.
By submitting the RMA form you confirm that the information contained therein is as complete and accurate as possible.
Within 1-2 business days you will receive a return mailing label and packing slip with a support ticket ID number from us. This will be sent to the e-mail address you provided in the RMA form.
Please note: Processing may be delayed if the information given on the RMA form is incomplete.
Please print out the return mailing label/packing slip and include it with the returned item.

Please note that goods that are returned to us without an RMA number may be delayed or to be sent back to you unprocessed.

RMA conditions

The product‘s original packaging must not be damaged and carry no adhesive labels or writing.
When returning goods for credit, the return shipment must be sent in packaging that is undamaged and unopened.
Damage in transport must be reported to the carrier immediately.
Please ensure that electronic components are packed in ESD packaging.
Repair/testing costs, repackaging, and accessories will be invoiced separately.
You will receive a cost estimate for these services.
Please send the product with prepaid shipping, adequately insured, to the recipient address shown on the return packing slip within five business days.
The assigned RMA number is only valid for this shipment.

> Guideline as PDF file

Profit from our experience in hands-on training

We offer you a wide selection of hands-on training opportunities so that you can use our sensors and systems in a manner optimally adapted to your applications. There we provide you fundamental theoretical knowledge of design planning and simple parameterization as well as practical know-how and proven tips and tricks.

Dedicated employees are the key to success

That's why we focus on long-term cooperation built on trust. We ensure the best possible working conditions throughout the company while at the same time meeting the individual needs of our employees.

At Balluff, this starts already during training: those beginning their career are solidly integrated from the beginning and find ideal conditions for being able to write their own personal success story in a globally active company. This is confirmed by our over 90 years of company development.