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Innovative solutions for every application

Every industry has its own challenges. The solutions must meet individual specifications and must be suitable for use in areas at risk for explosion, under high temperatures or in a raw environments.

From object detection to linear position and fluid measurement. From error proofing to Industry 4.0 applications. Balluff ensures that you will get the best technological solution for every one of your tasks, meeting all your requirements with maximum precision.

We're happy to assist you. Competent and personal.

Our products are precisely tailored to your needs. Our services are too. For fast commissioning, optimum project management and the greatest possible efficiency. Would you like advice on products and services? Tailor-made solutions? Or expert know-how on site? We offer it all. Competent, uncomplicated and totally according to your specifications.

RMA procedure process

To return products, you will be required to fill out an RMA form. This form and the guideline can be downloaded by right clicking the link above and selecting "save link as".
Please fill out the form and the declaration of decontamination completely and to the best of your knowledge.
The form is then forwarded to us electronically by clicking the Send button. You thereby confirm that the content of the form is to the best your knowledge correct.
You will receive the corresponding RMA number, including dispatch documents, within two working days. Please note: Processing may be delayed if the information given on the RMA form is incomplete.
Please print out the dispatch documents and enclose them with the shipment.

Please note that delays may occur in processing goods that are returned to us without an RMA number. Such goods may even have to be sent back to you unprocessed.

RMA conditions

The product's original packaging must carry no adhesive labels and must not be damaged.
When returning goods for credit, the return shipment must be sent in packaging that is undamaged and unopened.
Damage in transport must be reported to the carrier immediately.
Please ensure that electronic components are packed in ESD packaging.
Repair/testing costs, repackaging and accessories will be invoiced separately. You will receive a free-of-charge cost estimate. This will then, of course, be invoiced together with the repair.
Please send the product carriage prepaid and adequately insured to the recipient address shown on the shipping document within five working days.
The RMA number allocated is only valid for this shipment.

Repair and Return Service

Use our repair and return service for:

Evaluating product function
Repair of products when possible

Contact information:

Tel.: 1-800-543-8390
E-mail: returns@balluff.com

You can reach us:

Monday thru Friday:
8:00am - 5:00pm EST

For emergencies, you can reach us by phone:

Monday thru Sunday:
24 hours a day

Committed employees are the key to success

That's why we emphasize long-term cooperation based on trust. We ensure the best possible working conditions throughout the company while addressing the individual needs of our employees.

At Balluff, this starts with training. New employees are well-integrated right from the start and find the ideal conditions for being able to write their own success story at a company active around the world. This employee engagement is confirmed by over 90 years of company history and employee longevity.