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General conditions for returns due to transport damage

1. Requirements

  • Complaints due to transport damage must be notified to us in writing without delay, at the latest within one week after the delivery.

  • The return delivery will be pre-announced by the customer and approved by Balluff.


2. General conditions

  • Taking back and returing goods is always subject to reservation and without recognition of legal obligation. The final assessment is at the discretion of Balluff.


3. Costs and expenses

  • Costs and expenses for returns of rejected goods by Balluff shall be covered in principle by the customer.


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