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The tool presetter with built-in RFID read/write unit uses the tool number to automatically know which tool has been inserted. It then writes the measured actual tool parameters to the RFID chip embedded in the tool holder.
Our engineers are working on fixing the issue. Meanwhile you can try the following actions:
For all questions concerning commercial topics such as quotations, orders, and delivery times, our inside sales department will be happy to support you: balluff@balluff.com
For Aftersales, Technical Support, Applications and
Product Inquiries we will be happy to support you: Support.US@balluff.com
Feel free to contact us directly by telephone:
Inside Sales 859-727-2200 - press 1
Presales Tech Support 859-727-2200 - press 2
Aftersales Tech Support 859-727-2200 - press 3
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