Contact & Support

• General contact information
  Balluff Inc
  

  • balluff@balluff.com
  • 1-800-543-8390
  • 8125 Holton Dr.
    Florence, KY 41042
• Pre-Sales Technical Support

  If you have pre-sales questions, contact our Technical Sales Management team:

  • Product and new application discussion

  • Competitive cross over

  • Request technical documentation

  • Product replacement recommendations

  You can reach us:

  Monday thru Friday:
  8:00 am - 5:00 pm EST

  • TSM.US@balluff.com
  • 1-800-543-8390
• After-Sales Technical Support

  If you have after-sales questions, contact our Service team:

  • Commissioning questions

  • Troubleshooting existing applications

  • Resolving product quality concerns

  You can reach us:

  Monday thru Friday:
  8:00 am - 5:00 pm EST

  For emergencies, you can reach us by phone:

  Monday thru Sunday:
  24 hours a day

  • Service.US@balluff.com
  • 1-800-543-8390
• Press Relations
  Press Relations Manager
  

  • press@balluff.com
  • 1-800-543-8390
  • 8125 Holton Dr.
    Florence, KY 41042