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Complaint and repair services

Complaint and repair services

We are happy to assist you with all your questions and needs. Please select from the following categories:

Complaints and claims

Are you not satisfied with your product under warranty or is it not working? We will take care of it.

Repair service

Is there a product defect? We will check the possibility of a repair and make a repair offer.

Return shipment

If you have Balluff products in their original packaging, click here to arrange a return. *

Shipping damage

If your product was damaged during shipping, contact us here for help.
* Click here to read our return conditions.

Try our digital self-service tools

Multidownload

The simple way for you to easily download all product documents like manuals, product views and data sheets for several Balluff products at once.

Balluff Knowledge Base

Use our knowledge base to quickly find the information you are looking for, including changes to hardware, software or firmware, technical details, or a simple question about the product.

Do you still have questions? You can contact us here.

  • Technical customer service

    If you could not find a suitable category for your request, please send us an e-mail or give us a call!

  • Internal sales department

    If you have more questions about offers, delivery times or orders, please contact us by e-mail or telephone.

Energy consumption labeling
Energy consumption labeling

EPREL - European Product Database for Energy Labeling

For all questions concerning commercial topics such as quotations, orders, and delivery times, our inside sales department will be happy to support you: [email protected]

For Aftersales, Technical Support, Applications and
Product Inquiries we will be happy to support you: [email protected]

Feel free to contact us directly by telephone:

Inside Sales 859-727-2200 - press 1
Presales Tech Support 859-727-2200 - press 2
Aftersales Tech Support 859-727-2200 - press 3

Start your digital inquiry now

Do you have technical questions or need support? Simply send us your digital inquiry and we will get back to you as soon as possible!

Balluff Inc.

8125 Holton Dr.
Florence, KY 41042

Free sample product

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