Order around the clock at attractive online conditions
Your customer portal with order tracking, invoice download and offers
Test our attractive software services before you buy
Please login for an individual price calculation.
With our e-mailings you will receive regular information about products, events, services and Balluff.
We will check whether you already have a customer number with us in order to link your new online account with it.
RegisterIn case of contamination, we regret that we cannot accept the product(s). However, we would like to help you solve your problem. Please create a support request with type complaint for this purpose.
Are you sure? All data will be deleted!
The return delivery will be communicated in advance by the customer and approved by Balluff.
For goods delivered directly without approval, Balluff reserves the right to refuse acceptance.
The materials must be packaged appropriately, and if necessary, use ESD-suitable packaging of electronic components.
Transport and insurance costs will generally only be reimbursed for goods within the scope of a warranty case, provided that the return delivery of the goods has been communicated in advanced and approved by Balluff.
Products older than 8 years (based on the date of manufacture) will generally not be repaired.
In the case of contaminated goods, acceptance will be refused
Acceptance of returning goods is always subject to reservation and without recognition of legal obligation. The final assessment is at the discretion of Balluff.
For devices without technical damage or without damage for which Balluff is responsible, the associated technical analysis will be invoiced by Balluff according to the current service price list. The device will be returned to the sender; alternatively, we offer environmentally friendly disposal.
If the repair or maintenance is not within the scope of the warranty or if the device has damage that is not covered by the warranty, you will receive a written fault diagnosis for the repair or technical analysis of the device as well as a quote for the repair.
The repair will only be carried out once you confirm acceptance of the quotation and the repair order to Balluff.
In the event you reject the quote, the associated costs of the technical inspection by Balluff will be invoiced according to the currently valid service price list and the device will be returned to the sender.
Please note that if we have not received a response from you regarding the transaction within 30 days, we reserve the right to return the goods to you or dispose of them in an environmentally safe manner at our discretion.
Our engineers are working on fixing the issue. Meanwhile you can try the following actions:
In order to add a free sample product to the cart we will need to remove all the normal products from the cart. Are you sure you want to continue